Code of Conduct

Introduction

At Bearwood Brewing, we are committed to creating a welcoming, safe, and respectful environment for all customers, staff, and visitors. This Code of Conduct outlines expectations for behaviour in our taproom, at events, online, and when engaging with our brand.

Respect and Courtesy

Everyone should be treated with respect, kindness, and fairness. Discrimination, harassment, bullying, or offensive behaviour of any kind will not be tolerated.

Responsible Drinking

We promote responsible enjoyment of our products. Intoxication that disrupts the environment or endangers others is not acceptable. Staff have the right to refuse service if safety or well-being is at risk.

Safety and Security

Visitors are expected to behave safely and follow instructions from staff. Weapons, illegal substances, or unsafe behaviour are strictly prohibited.

Inclusivity

We have zero tolerance for: racism, sexism, homophobia, xenophobia, violence, discrimination or harassment in any way, shape or form.

Respect for Property

Please respect the premises, equipment, and personal belongings of others. Vandalism, theft, or misuse of property will result in removal and potential legal action.

Online Conduct

Engagement on social media or other online platforms should reflect the same standards of respect and responsibility. Abusive, offensive, or misleading behaviour online may result in restricted access.

Staff Interaction

Treat all staff with courtesy and cooperation. Staff are trained to enforce this Code of Conduct and make decisions in the interest of safety and fairness.

Consequences

Failure to adhere to this Code of Conduct may result in removal from the premises, denial of service, or restriction from future events and access. Serious or repeated violations may involve legal action.

Reporting Concerns

If you witness or experience behaviour that violates this Code of Conduct, please notify staff immediately. All reports will be handled confidentially and with care.

Commitment

By visiting Bearwood Brewing, attending events, or engaging online, you agree to uphold this Code of Conduct and help maintain a safe, respectful, and enjoyable environment for everyone.